Fresh Glow Cleaning: Seamless Multi-Service Booking Platform

Fresh Glow Cleaning, a UAE-based service provider, partnered with MTS to build a web platform enabling customers to book multiple cleaning services seamlessly, with manager and admin controls to manage workflows and operations efficiently.

• Completed Date: 2025-05-30
• Category: Smart Service Booking
• Client: Fresh Glow Cleaning
• Location: Dubai,UAE

Our Challenge

Fresh Glow Cleaning required a modern web-based platform to allow customers to book multiple services, including house cleaning, AC servicing, pest control, furniture cleaning, and whitewash, in a single request. The solution needed to support managers in handling booking requests and assigning handymen efficiently, while giving the admin full control over services, categories, and user management.

Project Overview

MTS developed a scalable web application featuring:

• A customer portal for booking single or multiple cleaning services easily
• A manager portal to handle incoming requests and assign handymen
• An admin panel to manage service categories, managers, and operations
• A guest-facing website for frictionless booking without requiring login

The system ensures seamless booking management, real-time status updates, and operational visibility for Fresh Glow Cleaning, streamlining their service workflow and enhancing customer experience.

Tech Stack Used

• PHP Laravel: REST APIs and backend
• MySQL: Secure data management
• Responsive Web Frontend: Customer, manager, and admin portals
• REST APIs: Real-time updates and seamless integration

Results

• Enabled seamless multi-service booking for customers in the UAE
• Streamlined manager workflows and handyman assignment
• Improved operational control and reporting for admin
• Enhanced customer experience with a user-friendly interface
• Supported Fresh Glow Cleaning’s scalable service delivery model